Find answers to the most common questions about Avira Silver, from jewellery care and materials to orders, shipping, returns, and more. We’re here to make your shopping experience simple, transparent, and effortless, so you can choose your favourite pieces with complete confidence and peace of mind.
Yes. Our jewellery is made with 925 Sterling Silver, unless otherwise mentioned on the individual product page. 925 Sterling Silver contains 92.5% pure silver and is loved for its beautiful finish and timeless appeal.
Yes. Every Avira jewellery piece comes with an Avira Authenticity Certificate, giving you added confidence in your purchase and product details.
Yes. Every piece is carefully quality checked before dispatch, with attention to its finish, setting and overall condition.
Absolutely. Avira jewellery is designed to be enjoyed and worn. With simple everyday care, you can keep your jewellery looking beautiful for longer.
925 Sterling Silver has a naturally beautiful finish. Like all genuine silver jewellery, its appearance can naturally change slightly over time depending on how it is worn and cared for. Regular gentle cleaning and proper storage help maintain its shine.
Some Avira pieces may feature a rhodium-plated finish. Rhodium is a precious metal that gives jewellery a bright, polished appearance and enhances its finish.
It’s simple: Last on, first off. Put your jewellery on after perfume, creams and cosmetics have dried, and remove it before bathing, swimming or exercising. Store it in a clean, dry place and gently wipe it with a soft jewellery cloth after wearing.
All important product details, including measurements and available sizes, are provided on the individual product page. We recommend checking these details before placing your order.
Please check the ring-size information provided on the product page and use our Size Guide to help you select the right size.
Yes. We offer a one-time size exchange for a ring ordered in the wrong size, subject to our exchange conditions. Please contact us within 7 days of delivery and ensure the ring is unused, unworn and in its original condition.
We make every effort to photograph our jewellery accurately. The actual piece may have very slight differences in colour or appearance due to lighting, photography and individual screen settings.
Simply choose your favourite piece, select the required size or option, add it to your cart and proceed to checkout. Enter your delivery details, choose an available payment method and complete the order.
We currently accept prepaid orders through the secure payment options available at checkout.
If you need to cancel your order, please contact us as soon as possible. We will try to accommodate cancellation requests received before dispatch.
Orders are generally dispatched within 1–2 working days. Delivery time depends on your location and courier service.
Once your order is dispatched, tracking details may be shared with you through your registered mobile number, WhatsApp or email.
Yes. Free delivery is available on orders of ₹999 or above. Applicable charges for orders below ₹999 will be shown at checkout.
Please contact us within 7 days of delivery with your order details and clear photographs. Our team will review the issue and assist you with the applicable exchange or resolution.
Refunds are provided where applicable under our Return, Exchange & Refund Policy.
Our team is happy to assist. For assistance, please refer to our Contact Us section.