At Avira Silver, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it and when we may share it when you visit our website, contact us or place an order.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Billing and shipping address
- Order and transaction details
- Information you provide when contacting us
- Basic website and device information, such as IP address, browser type, pages visited and website activity
- Information collected through cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Process payments and provide invoices
- Handle eligible exchanges and refunds
- Communicate with you about your orders and enquiries
- Provide customer support
- Improve our website, products and services
- Understand website usage and improve your shopping experience
- Prevent fraud, misuse or unauthorized activity
- Send offers, updates and promotional communications where permitted
3. Payment Information
Payments may be processed through secure third-party payment providers available on our website.
Avira Silver does not normally store your complete card details, CVV, banking passwords or UPI credentials.
Payment information is handled by the relevant payment provider according to its own security and privacy practices.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment gateways
- Courier and delivery partners
- Website hosting and e-commerce service providers
- Website analytics and technology providers
- Advertising and marketing platforms, where applicable
- WhatsApp, email and SMS communication providers
- Customer support and other service providers
Only information reasonably required to provide the relevant service will be shared.
We may also disclose information where required by applicable law or a lawful request from a government or regulatory authority.
5. Cookies & Analytics
Our website may use cookies, pixels, tags and similar technologies to understand website usage, improve our services and measure the effectiveness of advertising and marketing.
These technologies may include services such as Google Analytics or Meta Pixel, where used on our website.
You may manage or disable cookies through your browser settings. Certain website features may not work properly if some cookies are disabled.
6. Marketing Communications
Where permitted and, where required, with your consent, we may contact you through email, SMS, WhatsApp or other communication channels about products, offers and updates.
You can opt out of promotional communications at any time by using the available unsubscribe option or contacting us.
Order and service-related messages may still be sent when necessary.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for providing our services, processing orders, maintaining business records, resolving disputes, preventing fraud and meeting applicable requirements.
9. Your Privacy Rights
Subject to applicable requirements, you may request access to, correction of or deletion of certain personal information and may withdraw consent where applicable.
You may contact us using the details below to make a privacy-related request or raise a concern about the use of your personal information.
10. Third-Party Links & Services
Our website may contain links to or use services provided by third parties.
Their privacy practices are governed by their own policies.
Avira Silver is not responsible for the privacy practices of third-party websites or services.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or website.
The latest version will be published on our website.
12. Contact Us
For privacy-related questions, requests or concerns, please contact:
Avira Silver
Email: avirasilver925@gmail.com