By using our website or placing an order, you agree to the following Terms & Conditions. We have kept these terms simple and clear so you know what to expect when shopping with us.
1. About Avira Silver
Avira Silver offers 925 Sterling Silver jewellery and related products through its website.
2. Product Information
We make every effort to display our jewellery, photographs, colours, measurements and product information as accurately as possible.
Minor differences in colour or appearance may occur due to lighting, photography and individual screen settings.
Some product images on our website may be AI-generated or digitally rendered to showcase design and styling. While we aim to keep these representations as close to the actual product as possible, the real product may vary slightly in colour, finish or detail.
The product specifications provided on the product page and/or invoice will apply to your purchase.
3. 925 Sterling Silver
Our jewellery is offered in 925 Sterling Silver unless otherwise stated on the product page.
925 Sterling Silver contains 92.5% pure silver. Silver is a natural material and may naturally tarnish or change in appearance over time depending on wear, storage and exposure to moisture, sweat, perfumes, cosmetics, chemicals and environmental conditions.
Please refer to our Jewellery Care Guide for recommended care.
4. Product Availability
All products are subject to availability.
If an ordered product becomes unavailable due to an inventory or technical issue, we may cancel the affected order and provide the applicable refund.
5. Prices
All prices are displayed in Indian Rupees (INR).
Applicable taxes and charges, if any, will be shown during checkout.
Prices and promotional offers may change from time to time. Any change in price will not affect an order that has already been confirmed.
6. Orders & Payment
An order is considered confirmed after successful payment and order confirmation from Avira Silver.
We accept prepaid orders and Cash on Delivery (COD) orders.
For COD orders above ₹2,000, we may contact you to confirm the order before dispatch. If we are unable to verify the order, it may be cancelled or we may request payment through a prepaid option.
We may cancel an order in cases such as product unavailability, technical or pricing errors, payment issues or suspected fraudulent activity.
If payment has already been received for a cancelled order, the applicable amount will be refunded.
7. Shipping & Delivery
Orders are delivered to the address provided by the customer during checkout.
Free delivery is available on prepaid orders above ₹999. Applicable shipping charges for orders below ₹999 will be displayed at checkout.
Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather, public holidays, festivals or circumstances beyond our reasonable control.
Customers are responsible for providing accurate name, address, PIN code and contact details.
Please refer to our Shipping Policy for complete information.
8. Exchange & Refunds
Eligible product issues are handled according to our 7-Day Return, Exchange & Refund Policy.
Please refer to that policy for complete details.
9. Jewellery Care
Silver jewellery requires proper care.
Exposure to water, moisture, sweat, perfumes, cosmetics, chemicals and physical impact may affect its appearance or finish.
Please follow our Jewellery Care Guide to help maintain the beauty of your jewellery.
10. Website Content
The photographs, text, logos, graphics, designs and other content on the Avira Silver website are owned by or lawfully used by Avira Silver.
Such content may not be copied, reproduced, modified or used for commercial purposes without permission.
11. Changes to These Terms
We may update these Terms & Conditions when necessary to reflect changes to our website, products or services.
The latest version published on our website will apply to future orders.
12. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes arising out of or in connection with your use of this website or your order shall be subject to the jurisdiction of the competent courts having jurisdiction over Mira-Bhayander, Thane, Maharashtra, India.
13. Contact Us
For questions, complaints or assistance regarding your order or these Terms & Conditions, please contact:
Avira Silver
Email: avirasilver925@gmail.com